What is the primary role of a quality manager?

The primary role of a quality manager is to oversee quality initiatives and ensure compliance with standards. This involves developing and implementing quality management systems that align with organizational goals and regulatory requirements. A quality manager focuses on improving processes, products, and services through rigorous quality assurance and control measures. This role typically includes monitoring performance metrics, conducting audits, and leading teams in quality improvement projects to enhance overall operational effectiveness and customer satisfaction. By ensuring that the organization adheres to established standards, the quality manager plays a crucial part in sustaining high quality results and fostering a culture of continuous improvement.