What is the function of a quality circle within an organization?

A quality circle is essentially a group of employees who come together regularly to discuss problems related to quality and to propose solutions. The primary objective of this collaborative team is to enhance the quality of work and processes within the organization by tapping into the insights and experiences of those directly involved in the production or service delivery.

Quality circles foster a culture of continuous improvement and empower employees by involving them in decision-making processes. Participants often receive training in problem-solving and quality improvement techniques, which enhances their skills and enables them to contribute effectively. The focus on quality encourages proactive identification of issues and collaborative efforts toward solutions, making it a valuable element of quality management systems.

In contrast, other functions listed, such as conducting financial audits or developing marketing strategies, do not align with the goals and activities typically associated with quality circles, which specifically target quality enhancement and problem-solving within operational contexts. Similarly, implementing employee job evaluations is more closely related to human resource management rather than the collective quality improvement focus of quality circles.