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The definition of accreditation primarily refers to the process whereby a recognized body formally recognizes that an agency or organization meets certain predetermined standards and is competent in its capabilities. This formal indication of recognition is essential across various sectors, including education, healthcare, and quality management, as it assures stakeholders that the accredited entity operates with a certain level of quality and reliability.

Accreditation involves evaluation against established criteria, often including a review of processes, staff qualifications, and the quality of services provided. This mechanism not only enhances the credibility of the organization but also assures clients and the public that the organization adheres to industry standards, which can lead to improved services and outcomes.

In contrast, the other choices reflect different but related concepts. Training personnel in quality management pertains to education and skill development rather than formal recognition by a body. Compliance with safety regulations focuses specifically on adherence to laws and guidelines, rather than an assessment of overall capabilities. Lastly, customer satisfaction assessments deal with evaluating an organization's service quality from the consumer's perspective, which is not the same as being accredited. Thus, the definition that describes accreditation accurately is the certification by a recognized body of an agency's capabilities.

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