What is defined as 'quality control'?

Study for the Certified Manager of Quality/Organizational Excellence exam with tailored questions and comprehensive explanations. Enhance your preparation with engaging learning tools.

Quality control is defined as the process of monitoring and measuring products to ensure they meet specific requirements. This process involves systematic inspection, testing, and verification of products during and after production to ensure they conform to established quality standards.

By focusing on monitoring and measuring, quality control aims to identify any deviations or defects and ensure that the final output meets customer expectations and regulatory standards. This proactive approach helps in maintaining consistency in quality and prevents defective products from reaching the customer.

While addressing defective products is an important aspect of quality management, it does not encompass the full scope of quality control. Similarly, training employees is essential for creating a quality-focused culture, but it is not the primary definition of quality control itself. Employee performance evaluation is also related to quality management but serves a different purpose in assessing individual contributions rather than directly measuring product quality. Thus, the emphasis on monitoring and measuring aligns perfectly with the core principles of quality control.

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